On this site, you will know that reputation management is crucial to the success of any business and making sure you are always on top of it will go a long way when it comes to ensuring that you maintain a positive reputation. This is one reason why every company should always adhere to its ethical standards. They have a social responsibility to the public too, and once that is jeopardized, it will be difficult to redeem your company.
Social work is the kind of work carried out by highly trained professionals, which basically involves helping individuals or groups alleviate certain social conditions. Their main goal is to improve the society or the person’s living condition. Social workers are a people person. They have exceptional interpersonal skills. Some of them are even better than a therapist or psychologist, and they do their best to help the public. However, there may be times when a social worker fails to carry out the job that he is supposed to do. When this happens, he gets bad publicity. The organization gets a bad reputation, and the social workers working for them get affected. The people may not trust him ever again.
It is sometimes inevitable in a social worker’s life to be engaged in ethics- related issues. One example is choosing confidentiality or disclosing important info to someone else to protect another party from harm. This can happen in a social work setting. How does a social worker deal when these kinds of events happen?
Here are some things a social worker can do:
Apologize. Saying sorry is the first thing you should do when you make a mistake, and make sure the other party feels that you are genuinely sorry for making a mistake. In a social work setting, the social worker who made the mistake should let the other party know that he does not really have any bad intention for committing the mistake. He may explain his side, after all, there are always two sides to every story. Let the other party know what really happened and why you chose to commit the mistake in the first place, then promise that you will not be committing the same mistake.
Review the Code of Ethics. The Code of Ethics summarizes the values and mission-vision of the job. Take the time to re-read this manual. A social worker needs to be aware of all that is acceptable and not acceptable. The job involves working with different types of people who may have serious or life-threatening problems – problems that may be sensitive. It is essential for the social worker to be completely aware of what is going to happen should he fail to carry out the task that he is supposed to do.
There may be exceptions especially when it comes to saving other people’s lives, but he should always consult a superior should he plan to violate the rules. So, if you have questions about the rules and regulations in a social work setting, make sure to address that to the person in charge. For sure they will be willing to rectify the situation.
Keep doing your best. It is not easy to be a social worker. You will be dealing with highly sensitive issues that can really stress you out. It may burn you out if you can’t effectively manage the stress it will give you. The person’s problem is the social worker’s problem too, so do your job and be always honest and sincere. If you think you can’t carry out the task, make sure you let other people know. It wouldn’t hurt to ask help from other social workers. After all, it is their job to help others who are in need of advice or guidance.
Sometimes, the best intentions are not enough especially in a social work setting. When this happens, stay honest. You can’t really force anyone to believe that your intentions are good. Some people just wouldn’t believe you. Do not force them to believe you. That really is up to them, but that does not mean you should stop being a social worker. Social work is a noble profession. If this is really your calling, don’t let anyone stop you from helping other people improve their lives.